Official Ashnikko Store FAQ
Everything you need to know about your order, shipping, and exclusive merchandise.
When will my order ship?
Standard orders typically process within 3-5 business days. For pre-order items, please refer to the specific release date listed on the product page. You will receive a tracking number via email as soon as your package is dispatched.
Do you ship internationally?
Yes, we ship worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in your country, which are the responsibility of the customer.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of delivery. All original tags must be attached. Please note that limited edition drops and signed items are final sale and cannot be returned.
How do I know which size to order?
A detailed size guide is available on each product page. Our apparel ranges from standard fit to oversized styles; we recommend checking the measurements against a garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately with your order number.